Terms and Conditions of Sale
Terms and Conditions of Sale (T&Cs)
1. Purpose
These Terms and Conditions of Sale (T&Cs) govern the sales conducted on the website of Core Digital Nexus Limited, based in Hong Kong. By confirming an order through the website, the customer accepts these conditions without reservation.
2. Products
Core Digital Nexus Limited acts as an intermediary between the customer and the supplier. The product images and descriptions on the website are for informational purposes. Any minor differences between the products and the images do not constitute valid grounds for a refund request.
3. Prices
The prices displayed on the website are in local currency and include all applicable taxes, unless otherwise stated. Core Digital Nexus Limited reserves the right to change prices at any time. The price applicable is the one in effect at the time of the order. Any shipping fees, customs duties, or import taxes are the customer's responsibility.
4. Order and Confirmation
The customer places an order by selecting desired products and completing the online checkout process. Upon payment completion, the customer will receive an email order confirmation, which constitutes acceptance of the order by Core Digital Nexus Limited.
5. Payment
Payment is required at the time of order placement and can be made using the methods available on the website. Core Digital Nexus Limited guarantees a secure payment system to protect the customer's financial information.
6. Delivery
Core Digital Nexus Limited aims to deliver orders within the timelines indicated on the website, typically within 2-5 business days. However, during periods of high demand, delivery times may extend up to 20 business days. Delivery is considered complete once the package is received by the customer. Delays do not constitute grounds for compensation unless otherwise agreed.
7. Return Policy and Right of Withdrawal
The customer has the right to return products within 14 days of receiving the order, unless an active special offer extends this period. Products must be returned in their original condition, unused, and with all original packaging and accessories. Return shipping costs are the customer's responsibility.
To request a return, the customer must contact customer service via email at info@uktitan.com to receive return instructions.
8. Product Warranty and Compliance
Core Digital Nexus Limited guarantees that the products comply with the descriptions provided on the website at the time of order. However, as an intermediary, Core Digital Nexus Limited is not responsible for defects in products supplied by the manufacturer. Customers are entitled to request repairs, replacements, or refunds for defective products.
9. Limitations of Liability
Core Digital Nexus Limited is not liable for any direct or indirect damages resulting from the use or inability to use the website or products purchased. The company's liability is limited exclusively to the replacement of non-compliant products or refunds in cases of non-compliance.
10. Intellectual Property
All elements of the website, including text, images, logos, and graphics, are the exclusive property of Core Digital Nexus Limited. Any reproduction, modification, or unauthorized use of these elements is strictly prohibited without the company's written consent.
11. Personal Data Protection
Core Digital Nexus Limited is committed to protecting customers' personal data. The data collected is used solely for order management, customer service, and promotions. Customers have the right to access, modify, or delete their data by contacting customer service via email at info@uktitan.com.
12. Governing Law and Jurisdiction
These Terms and Conditions of Sale are governed by the laws of Hong Kong. In the event of a dispute, the parties agree to seek an amicable resolution before initiating any legal proceedings. Failing an agreement, the courts of Hong Kong will have jurisdiction.